Are Maurice Appliances certified under Bureau of Indian Standards (BIS)?

Yes, all Maurice appliances are manufactured under BIS (ISI) license IS: 2082 CM/L-9600024116 and ISO 9001:2015 quality certified test protocols.

What is the warranty period for Maurice Water Heaters?

Maurice Glassline storage water heaters come with a 5-year inner tank warranty, 2-year heating element warranty, and 1-year comprehensive unit warranty.

How can I register my product for warranty?

You can register your warranty online through our Warranty Registration portal (mauriceappliances.in/../support/warranty.html) by entering your invoice details.

Frequently Asked Questions

Find quick, verified answers on installation, energy ratings, maintenance tips, warranty claims, and dealership terms.

Are Maurice appliances BIS (ISI) certified?

Yes. All Maurice appliances are strictly engineered and manufactured in compliance with Bureau of Indian Standards (BIS) norms under license IS: 2082 CM/L-9600024116. Our manufacturing plants in Kullu (Himachal Pradesh) and Bawana (Delhi) operate under certified ISO 9001:2015 quality management protocols.

What is the difference between Instant and Storage Geysers?

Instant Geysers (1L to 3L): Ideal for kitchens, hand-washing, or small bathrooms where hot water is required immediately on demand. They feature high 3000W heating elements for rapid throughput.

Storage Geysers (6L to 50L): Designed for full bucket or shower baths. They store hot water inside a heavy-duty insulated glasslined or stainless steel tank, maintaining warmth for hours with minimal energy usage.

How do I claim a warranty or request a service technician?

You can raise a request via our Online Service Hub or contact our customer care desk. Provide your model number and invoice copy. Our team will schedule a technician visit within 24 to 48 hours.

Can Maurice water heaters handle hard water areas?

Yes. Our Glassline models feature a vitreous enamel inner coating combined with a sacrificial magnesium anode rod that neutralizes scaling and corrosive minerals present in hard borewell water, significantly extending tank life.

How can a retailer or distributor become an authorized dealer?

Visit our Become a Dealer page and fill in the application form. Our regional sales director for North India will connect with you to share pricing matrices, dealer display assets, and minimum order terms.